Malmet Service

Service


One of the cornerstones underpinning Malmet is our commitment to excellence in customer service. At all levels of our company, from the production floor to our sales and management staff, integrity and professionalism mark the way we do business.           
Malmet Service manage the service for the Malmet brand of hospital equipment. All Malmet Service Technicians are comprehensively factory trained offering professional and competitive service.           
Urgent service/breakdown requests are attended to within a 24 hr period.           
Malmet prides itself on achieving outstanding customer service satisfaction, obtaining 9/10 and higher on all Customer Service Quality Audits.           
Malmet have their own service technicians to cover most of NSW/ACT, with authorised service agents for other areas.  Interstate, Malmet have fully trained authorised service agents to cover most of Australia.            

Preventative Maintenance Agreements

With the changes to the Healthcare Industry accreditation process more facilities are required to show that all equipment is maintained according to the manufacturer's recommendations.  Malmet recognises this need and are pleased to offer Preventative Maintenance Agreements (PMA) for all Malmet products, and Validation Testing and Certification in accordance with ISO4187:2014 and ISO15883

PMA's take into consideration the quanlity, age and usage of the products to give the most suitable scheduled competitive agreement tailored to the facilities requirements.  Malmet or its authorised service agents can offer a competitive, professional PMA tailored to your organisation.

 Contact our office for a quote today.

 

Service Throughout Australia

Contact the following Malmet Trained and Certified Agents for all your Malmet equipment service needs:

 

NSW,TAS,NT        Malmet (Australia) Pty Ltd

 

www.malmet.com.au

email: inquiries@malmet-aus.com.au

Ph:02 69537677

 

 

VIC                        Selkirk Hospital Services Pty Ltd  

                  

 www.selkirks.net.au

 Ph. 03 9846 82 72

 

 

 

 

WA                        Babich Maintenance & Steriliser Services Pty Ltd

 

www.babichsteriliser.com.au

email: info@babichsteriliser.com.au

Ph. 08 9414 7635

 

 

 

 

 

SA                          All Catering Maintenance Pty Ltd

 

email:  angelika@allcatmaint.com.au

Ph. 08 8276 99 22

 

                                Washtub Dr

 

email: washtubdr@adam.com.au

Ph. 08 8289 64 79

 

 

QLD                        Evocare Pty Ltd

 

www.evocare.com.au

Ph: 07 3355 8000

  

  

Contact us

Malmet is pleased and proud to have been the leading manufacturer of infection control solutions and specialized hospital equipments for over 35 years.

Proudly made in Australia, and supplying hospitals and aged care facilities throughtout Australia and a widening export market, Malmet products are available through a comprehensive network of agents and distributors.

Malmet products are available through a comprehensive network of agents and distributors servicing NSW, VIC, QLD, SA, WA, NT and TAS.

Kindly contact us for more information